Amber McCue

NOW HIRING

Operations Manager

We’re so excited you are interested in the role we have open! 

Please read about the job below and if you feel like you’d be a great match, scroll down and complete the form to express your interest.  We will be in touch with aligned submissions to connect!

 

Do you love making things happen?

Do you love helping people reach their goals? 

Do you love making the inner workings of business? 

Do you have a knack for forecasting what people need (and want) and acting on it before they even realize they needed it? 

Do you love to learn new things and love to jump in as a doer of all things?

Are you the person who has everything (and maybe everyone) organized like a boss?

Then we need you!!! 

Our client is looking for a full-time (30-35 hours per week) team member to help us make business happen every day.

We love reading fiction, watching anime, all things witchy, hello kitty, and using multiple planners (with washi tape and ALLL the stickers). We are looking to add you to the team so our founder (who happens to be a fabulous author) can focus more time on her writing while helping other authors follow their dreams.

What will this role encompass on any given day: 

Project Coordination

  • Coordinate activities on all active projects we have open and work with Founder to complete active projects
  • Take ownership new projects, in partnership with our Founder, and driving them to completion
  • Update our company calendar and coordinate to execute activities
  • Manage the book review team

Social Media + YouTube  + Email Newsletters

  • Coordinate social media and youtube posts, proofread posts to ensure post quality
  • Prepare and deploy newsletters and other emails to our community

Customer Service

  • Execute on customer service on multiple platforms – email or social media – to ensure our clients are being taken care of in the best ways possible and that we don’t drop the ball when it comes to serving and showing up
  • Track payments made and reconcile payments, follow up when payment issues occur

Etsy Management

  • Update Etsy listings and response to customer questions

Launch & Promotion Management

From launching new online courses and programs to spectacular book releases, this Founder is writing, creating, and serving other authors in a big way.

The ideal person for this role has online promotions and online launch management experience.

Creating, updating, update, and following promotions calendar to market novels on various platforms and launch courses/programs is essential.

Monitoring ads and launch performance key.

    The right candidate will: 

    • Know Convertkit (Mailerlite knowledge is a bonus)
    • Know Notion
    • Embrace a get it done mindset and bring a positive attitude to all situations
    • Be adaptable and ready to pivot or change course at anytime
    • Have no problem getting in the weeds to get the job done
    • Have the ability to learn independently by using google, watching videos, etc.
    • Be a rockstar at communicating proactively 
    • Be highly adept at learning online technology fast – Bonus if you have experience with wordpress, online marketing funnels, creating images, photoshop, canva, etc. 
    • Bonus if you have fun writing copy and documenting – systems using Google Docs or other software

     

    Extra perks + details:

    • This is a work from home role, working internet required
    • In person meetings or travel to events a possibility 
    • The hourly rate for this position full time reduced hours position (30-35 hours per per week) is budgeted for $20 per hour or $31,200 – $36,400 per year (40 hour work week full time equivalent is $41,600)
    • 3 weeks of vacation per year 
    • While this is an employee based position, the person coming into in this role will provide their own computer for completing this job
    • Working hours are flexible and your core working hours during the business day will be defined by you and mutually agreed upon

    Success in this role is a two part formula – Being able to see the founder’s vision for the business and coordinate all of the moving parts is one part. In addition, there will be specific projects you will own and drive to completion independently.

    Does this all excite you?  

    If so, we are dying to meet you!!